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1. I do not have a pool key. How do I get one?
2. Whom do I call if I see a broken sprinkler head on the slopes or a common area?
3. What do I do if I have a view  problem?

4. What do I do if there are bushes growing into my yard from the slopes?

5. What are the tennis court and pool hours?

6. What do I do if I want to paint my house?

7. When are the Board Meetings?

8. Who is on the Board?

9. Can I have my dues automatically taken out of my checking account?

10. Does the Association have a Security Company and what do they do?

11. Who do I call with CC&R complaints?

12. How do I join one of the committees?

13. I want to add-on to my house. What do I do?

 

1. I do not have a pool key. How do I get one? 

Call Lori Tamboline at Ross Morgan & Co, Inc at (661) 263-1754. It will require a $50 check (no cash) and a photo ID.       Top

2. Whom do I call if I see a broken sprinkler head on the slopes or a common area?

Call Lori Tamboline at Ross Morgan & Co, Inc at (661) 263-1754. Lori will notify the Landscape Company via a work order and we will have a record as to when the repair is complete.      Top

3. What do I do if I have a view problem?

Report view problems to Lori Tamboline at Ross Morgan & Co, Inc at (661) 263-1754.      Top

4. What do I do if there are bushes growing into my yard from the slopes?

Report all landscape issues to Lori Tamboline at Ross Morgan & Co, Inc at (661) 263-1754. Lori will create a work order for the Landscape Contractor.        Top

5. What are the tennis court and pool hours?

Pool Operating Hours are Sunday through Thursday 8:00 am - 10:00 pm, Friday & Saturday 8:00am - 11:00pm. Tennis Court Operating Hours are 7:00 am - 11:00 pm daily. Click here for pool operating rules, regulations and hours and here for tennis court rules and hours.       Top

6. What do I do if I want to paint my house?

Download and fill out the VR Home Improvement and Neighbor Impact Forms by clicking here.  Submit the completed forms to the Management Company and they will forward it to the Architecture Committee. We have three copies of the approve paint colors. The Dunn-Edwards store in Stevenson Ranch (WalMart shopping center) has a book; the Management Company office has a book and the Architecture Committee also has a book, which you can borrow for a couple of days. Call Nora at (661) 254-4375 to coordinate borrowing the paint book.

7. When are the Board Meetings? 

Every other month on the 4th Wednesday of the month at 7:00pm at the Vista Hills Clubhouse. Odd months: January, March, May, July, September & November (Note: the November meeting might move due to Thanksgiving).       Top

8. Who is on the Board?

Nora Mainland - President
Gary Bertz - Vice President
Kent Fortin - Treasurer
Steve Blain - Secretary
Bill Steck - Director

9. Can I have my dues automatically taken out of my checking account?

Yes! Ross Morgan & Company, Inc. offeres a no cost Auto Debit program, which will automatically transfer your dues payment from your checking account on the 5th of each month. In order to take advantage of this program, please follow the directions on the Ross Morgan website www.rossmorganco.com or have the form mailed to you by calling Lori Tamboline at Ross Morgan & Co, Inc at (661) 263-1754.       Top

10. Does the Association have a Security Company and what do they do?

Copper Eagle is the security company and can be reached at (661) 251-6999. They will respond to calls from homeowners regarding alleged vandalism, noise etc. on common area property. Copper Eagle will patrol common areas 2 times per shift or once every 4 hours and will unlock and lock the pool gate each day.

11. Who do I call with CC&R complaints? 

Report all CC&R violations to Lori Tamboline at (661) 263-1754 or lori@rossmorganco.com. You may also submit violations in writing to: Ross Morgan & Company, Inc, 23300 Cinema Drive, Suite 280, Valencia, CA 91355.        Top

12. How do I join one of the committees?

Send your request in writing to the Vista Ridge Board of Directors, C/O: Ross Morgan & Company, Inc, 23300 Cinema Drive, Suite 280, Valencia, CA 91355 or email Lori Tamboline at lori@rossmorganco.com.        Top

13. I want to add-on to my house. What do I do? 

If you'd like to add on to your home or make any changes requiring architectural review according to the CC&Rs, the first step is to meet with the Architectural Committee to discuss your change.  The Architectural Committee is very interested in working cooperatively with any homeowner while they are still in the thinking stage and before they go to any expense of having an architect draw up plans.  The Architectural Committee meets on the second Wednesday of each month.  Please call Lori Tamboline to schedule a time on the AC agenda at (661) 263-1754. 

After an initial meeting with the Architectural Committee the second step is to download and complete the
VR Home Improvement and Neighbor Impact Forms by clicking here. You may also request one by phone or in writing to Lori Tamboline at (661) 263-1754, lori@rossmorganco.com or Ross Morgan & Company, Inc, 23300 Cinema Drive, Suite 280, Valencia, CA 91355.

Finally, submit the completed form with the appropriate documentation (plans, drawings, photos, neighbor impact statement, etc.) to Lori Tamboline,
at Ross Morgan & Company, Inc, 23300 Cinema Drive, Suite 280, Valencia, CA 91355.  She will forward the request to the Architectural Committee for review.  You will receive a response in less than sixty days.         Top
 

 

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